
Xperience AI FAQ
Who is Xperience AI?
Xperience AI is a consulting agency specialized in tailor-made artificial intelligence for businesses, co-founded by Sébastien Brunelle and Antoine Doury. We support SMEs, mid-sized companies, and organizations in their AI strategy, training, operational implementation, and project management. We are based in Geneva, Switzerland (Romandy).
How does Xperience AI stand out from other AI consulting firms ?
Our approach is 100% personalized, with the ability to cover the entire cycle: audit, roadmap, AI training and coaching, AI agent development, and change management. For example, we work on cloud or on-premise projects, with APIs or open-source solutions, using code or no-code depending on your needs.
Do you offer artificial intelligence training for businesses?
Yes, we offer tailor-made AI training programs adapted to different teams (management, marketing, HR, IT…), either in-person or online, ranging from introductory sessions to concrete use cases.
What does the AI coaching offered by Xperience AI consist of ?
We support executives, business managers, and project teams through strategic and operational coaching to integrate AI into their organization in a concrete and progressive way.
How do you conduct an AI maturity audit?
Xperience AI offers an AI maturity audit based on an evaluation framework of your organization (strategy, data, tools, culture, skills…) and provides you with a clear and prioritized roadmap.
Can we entrust you with the management of an AI program or project ?
Yes. We manage your AI projects end-to-end: scoping, vendor selection, drafting specifications, planning, on-site support, and change management.
Do you develop custom AI agents?
Yes, we design tailor-made AI agents, such as conversational assistants, decision-support tools, or automation modules, adapted to your existing tools and constraints (APIs, cloud, on-premise…).
Can you integrate AI solutions into specific environments (cloud, open source, on-premise) ?
Absolutely. We are technology-agnostic and deploy AI solutions compatible with your technical environments: cloud (Azure, AWS, GCP), business tools, internal platforms, or SaaS.
How do you support change management related to artificial intelligence?
Our approach includes awareness tools, collaborative workshops, and on-site coaching to foster AI adoption by your teams—without resistance or loss of engagement.
Do you help with drafting AI specifications?
Yes. We help you draft a clear, practical, and accessible AI specification document to facilitate discussions with vendors and guide solution selection.
Do you provide support in selecting an AI solution or vendor?
Yes. We support businesses in benchmarking AI solutions on the market, shortlisting vendors, and analyzing offers based on their specific needs.
For each of these sectors, include this question (with variations if needed):
How can AI be used in my industry?
- Luxury (perfume, beauty, watchmaking, fashion): customer personalization, retail training, product assistants, content generation.
- How can AI enhance customer engagement and personalization in the luxury industry?
- Construction & real estate: quote automation, project tracking, tender management, risk prediction.
- How can AI improve efficiency and risk management in construction and real estate?
- Healthcare: patient journey optimization, medical assistants, document generation, training support.
- How can AI optimize patient care and support healthcare professionals?
- Retail & e-commerce: personalized recommendations, automated customer service, smart inventory management.
- How can AI boost sales and improve customer experience in retail and e-commerce?
- Hospitality & restaurants: virtual assistants, automatic translation, customer request management, resource optimization.
- How can AI help improve customer service and operations in hospitality?
- Finance: predictive analysis, fraud detection, report generation, wealth management assistants.
- How can AI strengthen decision-making and security in finance?
- Training & coaching: AI assistants for learners, personalized scenarios, progress analysis.
- How can AI transform learning and coaching experiences?
- Recruitment & HR: automated CV screening (while respecting law and diversity), profile/job gap analysis, AI agents for onboarding.
- How can AI improve recruitment while ensuring fairness and compliance?
- Sales prospecting: automatic email writing, lead scoring, dynamic segmentation.
- How can AI accelerate lead generation and conversion in sales prospecting?
- Customer experience: AI chatbots, sentiment analysis, automated request processing.
- How can AI help create a seamless and personalized customer experience?
- Sports: performance analysis, automated stats, AI assistants for fans or coaches.
- How can AI boost performance and engagement in sports?
- NGOs & associations: grant research, campaign optimization, automated reporting.
- How can AI support NGOs and associations in maximizing their impact?
What is responsible AI?
At Xperience AI, responsible AI means transparent, ethical, and explainable AI—respectful of your data and designed to serve your human objectives, not replace them.
Do you offer AI solutions at scale?
Yes. We help you move from experimentation to large-scale AI adoption within your company, securing the processes, tools, and stakeholders at every step.
How can AI improve my SEO?
AI can help you generate SEO-optimized content, analyze your competitors, identify the right keywords, and update your website regularly.
Can AI automate my internal processes?
Yes. We identify your company’s repetitive and time-consuming tasks and apply AI agents to automate and streamline your daily operations.